Shipping Policy

SHIPPING POLICY

Last Updated: August 8, 2026

Thank you for choosing BuzzBlock. We are committed to providing reliable shipping and a clear, transparent delivery experience.

This Shipping Policy explains how orders placed through our website are processed, shipped, tracked, and delivered within the United States.

By placing an order through our website, you acknowledge and agree to the shipping practices described below, subject always to any rights or protections that cannot legally be waived under applicable law.

1. ORDER PROCESSING

Orders are generally processed within 1–3 business days after the order is successfully placed and payment has been authorized.

Business days are Monday through Friday, excluding U.S. federal holidays and other days on which our fulfillment or shipping partners are not operating.

Order processing includes:

  • Payment verification;
  • Order verification;
  • Product allocation;
  • Packaging; and
  • Preparation for carrier pickup.

Order processing time is separate from transit time.

Once an order has been processed and transferred to the applicable shipping carrier, the carrier's transit time begins.

Orders placed on weekends or holidays may begin processing on the next available business day.

We may, where reasonably necessary, cancel or delay fulfillment of an order if we identify an issue involving payment authorization, inventory availability, an incorrect or incomplete shipping address, suspected fraud, or another circumstance requiring verification.

2. SHIPPING TIMES

Our estimated delivery time is generally:

Processing: 1–3 business days
Transit: 5–10 business days

Accordingly, the typical total estimated delivery timeframe is approximately:

6–13 business days from the date the order is placed.

These timeframes are estimates and not guarantees, unless a specific delivery date or guaranteed shipping service has been expressly offered to you in writing.

Shipping and delivery times may vary depending on:

  • Your location;
  • Carrier capacity;
  • Weather;
  • Holidays;
  • Seasonal demand;
  • Address verification;
  • Carrier operating conditions;
  • Transportation disruptions;
  • Government restrictions;
  • Natural disasters;
  • Other events outside our reasonable control.

We do not intentionally delay orders and will make reasonable efforts to process and ship orders within the timeframes stated above.

3. SHIPPING DESTINATIONS

BuzzBlock currently ships to eligible addresses within the United States, subject to carrier availability and any applicable restrictions.

We reserve the right to restrict delivery to certain locations where shipment is not reasonably available, legally restricted, or cannot be reliably completed.

If an order cannot be shipped to the address provided at checkout, we will make reasonable efforts to contact the customer and determine an appropriate resolution.

4. SHIPPING COSTS

Applicable shipping charges, if any, will be displayed during checkout before the customer completes the purchase.

Any shipping promotion, free-shipping offer, or discounted shipping offer is subject to the terms displayed with that promotion.

Unless expressly stated otherwise, expedited or special shipping services are not included in standard shipping promotions.

5. TRACKING INFORMATION

When available, tracking information will be provided to the email address associated with the order after the shipment has been handed to the applicable carrier.

Tracking information may take some time to become active after the carrier receives the shipment.

A tracking number showing:

  • "Label Created";
  • "Pre-Shipment";
  • "In Transit";
  • "Arrived at Facility"; or
  • another carrier status

does not necessarily mean that the package has stopped moving or that the shipment is lost.

Customers should allow reasonable time for carrier tracking systems to update.

BuzzBlock does not control the carrier's scanning procedures, tracking system, transportation network, or delivery schedule.

6. DELIVERY ESTIMATES AND CARRIER DELAYS

Delivery estimates are provided for convenience and are based on information reasonably available to us.

Once an order has been transferred to a third-party carrier, delays may occur that are outside BuzzBlock's direct control.

Examples include:

  • Severe weather;
  • Natural disasters;
  • Transportation disruptions;
  • Carrier operational delays;
  • Incorrect routing;
  • Address issues;
  • High shipping volume;
  • Holidays;
  • Labor disruptions;
  • Government actions or restrictions; and
  • Other events outside our reasonable control.

A carrier delay does not automatically constitute a failure by BuzzBlock to fulfill an order.

However, nothing in this Shipping Policy is intended to limit any refund, cancellation, notice, or other right that you may have under applicable law.

7. DELAYED ORDERS

If we become aware that an order will not be shipped or delivered within the applicable timeframe communicated to the customer, we may provide an updated estimated timeframe or other appropriate notice.

Where applicable law requires us to provide a delay notice, obtain consent to a revised shipping timeframe, or provide a refund or cancellation option, we will comply with those requirements.

For California customers, applicable law may require additional disclosures, notices, or refund rights when an order cannot be shipped within the applicable promised or legally permitted timeframe. California law specifically regulates Internet sales and delayed shipment practices.

We will not rely on this Shipping Policy to eliminate rights that applicable law requires us to provide.

8. INCORRECT OR INCOMPLETE SHIPPING ADDRESS

Customers are responsible for providing an accurate and complete shipping address at checkout.

Please carefully review:

  • Full name;
  • Street address;
  • Apartment/unit number;
  • City;
  • State;
  • ZIP code; and
  • Any other information necessary for delivery.

If you realize that an address was entered incorrectly, contact us as soon as possible at:

buzzblock.support@gmail.com

We will make reasonable efforts to correct an address before the order is shipped.

Once an order has been shipped, we cannot guarantee that an address change, rerouting request, or cancellation will be possible.

If a package is returned to us because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply before the order can be reshipped, where permitted by applicable law.

If the order cannot reasonably be reshipped, any refund will be handled in accordance with our Return & Refund Policy and applicable law.

9. LOST, STOLEN, OR MISSING PACKAGES

If tracking information indicates that a package was delivered but you cannot locate it, please first check:

  • Your mailbox;
  • Front door;
  • Side or rear entrance;
  • Garage or other designated delivery area;
  • With household members;
  • With neighbors; and
  • Any delivery location identified by the carrier.

You should also contact the applicable carrier to report the issue.

Please contact BuzzBlock if you continue to experience an issue with a package marked as delivered.

We may, at our reasonable discretion, assist with carrier inquiries, investigations, replacement requests, or other appropriate resolutions.

A tracking status showing "Delivered" does not by itself prevent us from investigating a delivery issue.

However, replacement or refund decisions may depend on the circumstances of the shipment, the carrier's investigation, available tracking information, the customer's information, and applicable law.

10. PACKAGES DAMAGED DURING TRANSIT

If your package arrives visibly damaged, please contact us as soon as reasonably possible.

Where possible, retain:

  • The original shipping box;
  • Packaging materials;
  • Product packaging;
  • Photographs of the damaged package; and
  • Photographs of the damaged product.

We may request photographs or other information reasonably necessary to evaluate a shipping-damage claim or communicate with the carrier.

Nothing in this section limits any rights or remedies available to consumers under applicable law.

11. WRONG ITEM OR MISSING ITEM

If you receive an item that differs from the item ordered, or an item appears to be missing from your shipment, contact us at:

buzzblock.support@gmail.com

Please include:

  • Order number;
  • Customer name;
  • Description of the issue; and
  • Photographs of the package and contents when reasonably requested.

We will investigate the issue and, where appropriate, provide a replacement, refund, or other resolution consistent with our Return & Refund Policy and applicable law.

12. MULTIPLE ITEMS / SPLIT SHIPMENTS

Orders containing multiple products may, where operationally necessary, be shipped in separate packages.

If your order is divided into multiple shipments, you may receive separate tracking information.

Shipping charges will not be duplicated merely because an order is fulfilled in multiple shipments unless the customer separately purchases additional shipping services.

13. PRE-ORDERS AND OUT-OF-STOCK ITEMS

If a product is offered as a pre-order or is temporarily unavailable, the estimated fulfillment timeframe displayed on the applicable product page or checkout will apply.

Pre-order or delayed-availability products may have different fulfillment timelines than standard products.

If circumstances materially affect the previously communicated fulfillment timeframe, we will provide appropriate notice and any cancellation or refund rights required by applicable law.

14. SHIPPING CARRIERS

We may use one or more third-party shipping carriers or fulfillment providers.

The carrier used for a particular order may vary depending on:

  • Destination;
  • Package size;
  • Weight;
  • Availability;
  • Cost;
  • Delivery requirements; and
  • Operational considerations.

We do not guarantee that every order will be shipped through a particular carrier unless a specific carrier or service has been expressly purchased or promised.

15. DELIVERY ATTEMPTS

Carriers may make one or more delivery attempts before returning an undeliverable package to the sender.

If a carrier returns an order because the delivery could not be completed due to circumstances attributable to the customer, such as an incorrect address or failure to accept delivery, we may contact the customer regarding available options.

Any applicable reshipping costs will be disclosed before additional charges are imposed.

Any refund will be handled in accordance with our Return & Refund Policy and applicable law.

16. WEATHER, NATURAL DISASTERS, AND EVENTS OUTSIDE OUR CONTROL

BuzzBlock will not be responsible for delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Hurricanes;
  • Flooding;
  • Wildfires;
  • Severe storms;
  • Earthquakes;
  • Extreme weather;
  • Transportation interruptions;
  • Carrier network disruptions;
  • Government actions;
  • Public emergencies;
  • Infrastructure failures;
  • Widespread technological failures;
  • Labor disruptions; or
  • Other extraordinary circumstances beyond our reasonable control.

However, this provision does not automatically cancel an order, eliminate a customer's statutory rights, or authorize an indefinite delay in fulfillment.

Where applicable law requires notice, cancellation, refund, or another remedy, BuzzBlock will comply with that requirement.

17. ORDER CANCELLATIONS BEFORE SHIPMENT

If you need to cancel an order, contact us as soon as possible at:

buzzblock.support@gmail.com

We will make reasonable efforts to accommodate cancellation requests received before an order enters the fulfillment or shipping process.

Once an order has been processed or shipped, cancellation may no longer be possible.

If cancellation is unavailable because the order has already entered fulfillment or shipment, the customer may need to follow the applicable return procedure described in our Return & Refund Policy.

18. DELIVERY DATE GUARANTEES

Unless expressly stated otherwise at checkout or in a written confirmation from BuzzBlock, shipping and delivery estimates are not guaranteed delivery dates.

Purchasing expedited shipping, where available, does not necessarily guarantee delivery by a particular calendar date unless the service is expressly identified as a guaranteed delivery service.

19. NO WAIVER OF CONSUMER RIGHTS

Nothing contained in this Shipping Policy is intended to:

  • Waive a consumer's non-waivable legal rights;
  • Exclude liability where such exclusion is prohibited by law;
  • Misrepresent a consumer's legal rights;
  • Override applicable federal or state consumer-protection laws; or
  • Prevent a customer from exercising a right or remedy provided by applicable law.

If any provision of this Shipping Policy conflicts with a mandatory requirement of applicable law, the mandatory legal requirement will control to the extent of the conflict.

20. COMPLIANCE WITH APPLICABLE SHIPPING LAWS

BuzzBlock intends to comply with applicable federal and state requirements governing Internet, mail-order, and telephone-order merchandise.

Federal law administered by the Federal Trade Commission generally requires sellers to have a reasonable basis for their stated shipping timeframes and establishes procedures for situations where merchandise cannot be shipped within the promised timeframe.

California law separately imposes requirements on Internet sellers concerning shipping timeframes, delay notices, refunds, and certain disclosures to California consumers.

Our stated shipping estimates are therefore intended to represent realistic estimates rather than artificially short delivery promises.

21. SHIPPING POLICY AND OTHER POLICIES

This Shipping Policy should be read together with:

  • Return & Refund Policy
  • Terms of Service
  • Privacy Policy
  • Cookie Policy

In the event of a conflict between this Shipping Policy and applicable law, applicable law will control.

In the event of a conflict between this Shipping Policy and another BuzzBlock policy concerning returns or refunds, the provision specifically governing the relevant transaction will apply, subject to applicable law.

22. POLICY CHANGES

BuzzBlock may update this Shipping Policy from time to time to reflect changes to our business practices, shipping providers, technology, legal requirements, or other operational considerations.

The "Last Updated" date at the top of this policy indicates when the policy was most recently revised.

Changes will apply prospectively unless otherwise required by applicable law.

23. CONTACT US

If you have questions regarding shipping, delivery, tracking, or an order, please contact us:

BuzzBlock
Email: buzzblock.support@gmail.com

For order-related inquiries, please include your order number so that we can locate the applicable order and assist you more efficiently.